All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application & APIs ? Operational
90 days ago
99.78 % uptime
Today
Predict Endpoint ? Operational
90 days ago
99.77 % uptime
Today
Documents Endpoint ? Operational
90 days ago
99.81 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 13, 2025
GCP Outage affecting all Vellum Services
Resolved - This incident has been resolved.
Jun 13, 01:35 UTC
Monitoring - GCP has started to recover its services. We expect most of our services to be back online but are monitoring stability
Jun 12, 22:43 UTC
Investigating - We are currently investigating this issue.
Jun 12, 18:48 UTC
Jun 12, 2025
Jun 11, 2025
Increased error rate and latency on API, app failing to load
Resolved - This incident has been resolved.
Jun 11, 17:54 UTC
Update - We are continuing to monitor for any further issues.
Jun 11, 17:53 UTC
Monitoring - API requests to the predict endpoint is experiencing increased latency as we roll out the remaining fixes
Jun 11, 17:18 UTC
Update - The new fix is rolled out, we are continuing to monitor the situation
Jun 11, 17:04 UTC
Update - App should be back online, but with degraded load times as we migrate traffic over to the new infra
Jun 11, 17:02 UTC
Update - We are aware of reports of application failing to load as we implement infrastructure level changes
Jun 11, 16:20 UTC
Investigating - We are currently investigating this issue.
Jun 11, 15:51 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 15:29 UTC
High load times for app functionality
Resolved - This incident has been resolved.
Jun 11, 11:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 11:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 10:58 UTC
Investigating - We are currently investigating this issue.
Jun 11, 10:45 UTC
Increased latency on Predict endpoint
Resolved - This incident has been resolved.
Jun 11, 00:31 UTC
Monitoring - We've rolled out a fix to reduce latency to normal levels
Jun 10, 21:24 UTC
Investigating - We are currently investigating this issue.
Jun 10, 20:44 UTC
Jun 10, 2025
Increased latency and 4XX responses on predict endpoint
Resolved - This incident has been resolved.
Jun 10, 17:23 UTC
Update - We have stabilized all requests made to https://predict.vellum.ai
Jun 10, 17:20 UTC
Monitoring - A fix has been implemented and we're closely monitoring.
Jun 10, 16:41 UTC
Update - We're continuing to investigate and actively work on resolving this incident.
Jun 10, 16:20 UTC
Investigating - We are currently investigating this issue.
Jun 10, 14:59 UTC
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Workflows Failing w/ "Invalid API Key" Error
Resolved - This incident has been resolved.
Jun 6, 20:24 UTC
Identified - We're seeing widespread issues with Workflows failing to run with an "Invalid API Key" error. The problem has identified and a fix is being worked on now.
Jun 6, 20:13 UTC
Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

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