Vellum App and API is Down

Incident Report for Vellum

Resolved

This incident has been resolved.
Posted Nov 21, 2025 - 14:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2025 - 14:03 UTC

Update

We are continuing to investigate this issue.
Posted Nov 21, 2025 - 14:00 UTC

Investigating

We are currently investigating this issue.
Posted Nov 21, 2025 - 13:45 UTC
This incident affected: APIs, Predict Endpoint, Documents Endpoint, and Web Application.