Downstream Cloudflare Issues Detected

Incident Report for Vellum

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 16:05 UTC

Update

Cloudfare downstream issues were detected on Documents Endpoint and Login Authentication
Posted Nov 18, 2025 - 16:05 UTC

Update

Outage resolved
Posted Nov 18, 2025 - 16:01 UTC

Update

Degraded login flow due to Cloudflare outage.
Posted Nov 18, 2025 - 14:52 UTC

Update

We are continuing to work on a fix for this issue.
Posted Nov 18, 2025 - 14:43 UTC

Identified

Due to global Cloudflare outage. All other features are operational.
Posted Nov 18, 2025 - 12:00 UTC
This incident affected: APIs, Predict Endpoint, Documents Endpoint, and Web Application.
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