API's and Web App down

Incident Report for Vellum

Resolved

This incident has been resolved.
Posted Dec 18, 2025 - 21:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2025 - 21:31 UTC

Update

We are continuing to investigate this issue.
Posted Dec 18, 2025 - 21:31 UTC

Investigating

We are currently investigating this issue.
Posted Dec 18, 2025 - 21:15 UTC
This incident affected: APIs, Predict Endpoint, Documents Endpoint, and Web Application.
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