Platform network instability

Incident Report for Vellum

Resolved

This incident has been resolved.

Posted Sep 01, 2026 - 19:26 UTC

Update

We are continuing to investigate this issue.

Posted Sep 01, 2026 - 16:01 UTC

Update

We are continuing to investigate this issue.

Posted Sep 01, 2026 - 15:51 UTC

Investigating

We are currently monitoring a cloud provider outage causing intermittent networking issues

Posted Sep 01, 2026 - 15:37 UTC

This incident affected: Vellum Agents (APIs, Web Application, Documents Endpoint, Predict Endpoint) and Vellum Assistants (Vellum Assistant Platform).