Our authentication provider, Auth0, has resolved the issue and the web application is once again operational.
Posted Oct 30, 2023 - 20:21 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 30, 2023 - 20:08 UTC
Identified
This appears to be due to an incident with Auth0, our authenticated provider, as is evidence by the spike in incident reports here: https://downdetector.com/status/auth0/
We will monitoring Auth0's status page closely here: https://status.auth0.com/ and will provide updates as they become available.
Posted Oct 30, 2023 - 20:08 UTC
Investigating
We are currently investigating an issue that's causing the Vellum web application to fail loads. Production inference APIs are unaffected.